Calltronix Kenya Hiring Customer Service Executive – Apply by 23 October 2026

Calltronix Kenya Limited is inviting applications for the position of Customer Service Executive. The vacancy was published on 19 October 2026, and interested candidates should submit their applications before the closing date of 23 October 2026.

This opportunity may suit applicants with customer service or call centre experience who can communicate professionally, resolve customer complaints and provide reliable support.

Job Details

Employer: Calltronix Kenya Limited
Position: Customer Service Executive
Job Reference: CSE-2-10-2026
Job Category: Customer Service / Call Centre Jobs
Minimum Experience: 1 year
Application Deadline: 23 October 2026
Official Vacancy and Application Page: https://calltronix.com/careers/career/CSE-2-10-2026

Key Responsibilities

The successful candidate will be expected to:

Handle customer calls, emails and chats professionally.
Respond to enquiries and explain company products, services and policies.
Resolve customer complaints and escalate complex issues when necessary.
Maintain accurate records of customer interactions.
Follow up with customers to confirm that their concerns have been addressed.
Meet performance targets and follow company procedures.
Work with colleagues to improve customer satisfaction and service quality.

Qualifications and Requirements

Applicants should meet the following requirements listed by the employer:

At least one year of experience in customer service or a call centre environment.
A high school diploma or equivalent qualification.
Strong verbal and written communication skills.
Good listening, interpersonal and problem-solving abilities.
Familiarity with computer applications and customer relationship management systems.
Ability to manage several tasks and remain professional under pressure.

A bachelor’s degree in a related field and a medical background are listed as added advantages, not mandatory requirements.

How to Apply

Interested candidates should follow these steps:

Visit the official Calltronix vacancy page: https://calltronix.com/careers/career/CSE-2-10-2026
Read the complete job description and confirm that you meet the requirements.
Click Apply Now on the employer’s website.
Follow the application instructions and submit the requested information before the deadline.

Application deadline: 23 October 2026.

Applicants should use the employer’s official website to access the vacancy and application process. The employer has not stated a salary in the vacancy details reviewed for this article, so no salary figure is provided here.

Important Notice for Job Seekers

Apply only if you meet the stated requirements and ensure that the information in your application is accurate. Never pay an individual who promises to secure employment for you.

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