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Aga Khan University Hospital Receptionist Job 2026

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Aga Khan University Hospital Hiring Receptionist – Cancer Centre

Aga Khan University Hospital is hiring a Receptionist, Cancer Centre to provide front-office, administrative and customer-service support to its NGS Unit in Nairobi.

The vacancy was posted on 19 October 2026 and current job listings give 23 October 2026 as the application deadline.

Job Details

  • Employer: Aga Khan University Hospital
  • Position: Receptionist, Cancer Centre
  • Department: NGS Unit
  • Location: Nairobi, Kenya
  • Job Category: Administration / Customer Service
  • Employment Type: Full-time
  • Education: Diploma in a relevant field
  • Application Deadline: 23 October 2026

Job Summary

The Receptionist will be responsible for managing front-office activities, welcoming clients and visitors, coordinating appointments, handling communication and maintaining accurate administrative and sample-related records.

The role also involves supporting the efficient movement and documentation of laboratory samples received and dispatched by the NGS Unit.

Key Responsibilities

The successful candidate will:

  • Manage the NGS Unit reception and act as the first point of contact for clients, visitors, clinicians and other stakeholders.
  • Receive and route samples according to established procedures.
  • Maintain accurate logs of samples received and dispatched.
  • Ensure sample records contain the required information.
  • Report missing or incorrect sample information to the relevant staff.
  • Coordinate appointments and respond to routine client enquiries.
  • Handle telephone calls, emails, messages and correspondence.
  • Maintain administrative and sample-related records.
  • Support filing, scanning, photocopying and data-entry activities.
  • Assist with meetings, workshops and training sessions.
  • Monitor reception and administrative supplies.
  • Maintain confidentiality of patient, laboratory and institutional information.
  • Follow hospital safety, quality and infection-prevention procedures.

Qualifications and Requirements

Applicants should have:

  • A Diploma in Business Administration, Secretarial Studies, Health Records, Health Administration or a related field.
  • Experience in reception, customer service, records management or administrative support.
  • Good computer skills, including Microsoft Office.
  • Ability to maintain accurate registers, logs and electronic records.
  • Good communication and interpersonal skills.
  • Strong attention to detail.
  • Ability to handle confidential information professionally.

Additional training in customer service, records management or healthcare administration is an added advantage.

Previous experience in a hospital, laboratory, healthcare or professional-service environment is also preferred.

How to Apply

Interested and qualified candidates should apply through Aga Khan University’s official recruitment system.

Official employer careers page:
Aga Khan University Careers

Search for Receptionist, Cancer Centre or vacancy reference 26000467 and follow the application instructions.

Application deadline: 23 October 2026.

Do not pay anyone to apply or to secure the position.

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